Privacy Policy

Our specialists are there to support you every step of the way.

What brings us together?

The passion of the profession, the will to offer you the best service and to accompany you to recover mobility, strength and joy of physical activity.

Effective date: 09.01.2021
Swiss Ortho Clinic (« we », « our », « our ») operates the website https://swissorthoclinic.ch/ (hereinafter referred to as the « Service»).

This page explains our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices available to you with regard to this data.

We use your data to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this policy.

Definitions

  • Service: Service means the website https://swissorthoclinic.ch/ operated by Swiss Ortho Clinic.
  • Personal Data : Personal Data means data relating to a living individual who can be identified from such data (or from such data and other information in our possession or likely to come into our possession).
  • Usage Data: Usage Data is collected automatically and is generated either by use of the Service or by the Service infrastructure itself (for example, length of time a page is viewed).
  • Cookies:Cookies are small files stored on your device (computer or mobile device).
  • Head of Processing: Data Controller means the natural or legal person (alone or jointly or in common with other persons) determines the purposes and the manner in which any personal data are processed or should be. For the purposes of this Privacy Policy, we are a Data Controller of your personal data.
  • Subcontractors (or Service Providers) : The term Subcontractor (or Service Provider) refers to any natural or legal person who processes data on behalf of the Data Controller. We may use the services of several Service Providers in order to process your data more efficiently.
  • Concerned Person (or User) By Concerned Person, we mean any living person who uses our Service and is the subject of Personal Data.

Collection and use of data

We collect many types of data for different purposes in order to provide and improve our Service to you.

Types of data collected

Personal Data

When you use our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Nominative personal data may include, but not limited to:

  • E-mail adress
  • First and last name
  • Phone number
  • Address, city, province, state, postal code
  • Cookies and Usage Data

We may use your Personal Data to send you newsletters, marketing communications or promotions and other information that may be of interest to you. You can choose not to receive any communications from us or to receive only certain communications by clicking on the unsubscribe link or by following the instructions in each of the emails we send.

USAGE DATA

We may also collect information relating to how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as the Internet Protocol address (i.e. the IP address) of your computer, browser type, browser version, the pages of our Service that you are viewing, the date and time of your visit, the time spent on these pages, unique device identifiers as well as other diagnostic data.

LOCATION DATA

We may use and store data about your geographic location if you allow us to do so (“Location Data”). We use this data to provide the functionality of our Service and to improve and personalize our Service.

When using our Service, you can turn location services on or off at any time using your device settings.

TRACKING AND COOKIE DATA

We use cookies and other similar tracking technologies to track activity on our Service, and we retain certain information.

Cookies are small data files that may include an anonymous unique identifier. Cookies are sent to your browser from a website and are stored on your device. Other tracking technologies such as pixels, beacons and scripts are also used to collect and track information and to improve and analyze our Service.

You can ask your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain elements of our Service.

Examples of cookies we use :

  • Session Cookies: We use Session Cookies to operate our Service.
  • Preferences Cookies: We use Preferences Cookies to remember your preferences and your various settings.
  • Security Cookies:  We use Security Cookies for security reasons.

Use of data

Dr. E. by Swiss Ortho Clinic uses the collected data for various purposes:

    • To provide and ensure our Service
    • To notify you of changes to our Service
    • To allow you to use the interactive features of our Service whenever you want
    • To provide customer support
    • To collect valuable data or analysis that will allow us to improve our Service
    • To monitor the use of our Service
    • To detect, prevent and resolve technical problems
    • To bring you news, special offers and general information about other merchandise, services and events that we offer that are similar to those you have already purchased or about which you are are already informed, unless you have already indicated that you do not want to receive information of this nature.

Data Conservation

Swiss Ortho Clinic will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and your Personal Data will not be transferred to any organization or country unless there are controls are in place, especially with regard to the security of your data and other personal data.

Swiss Ortho Clinic will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when such data is used to enhance security or to improve the functionality of our Service, or if we are legally required to retain such data for longer.

Data Transfer

Information about you, including your Personal Data, may be transferred from your region, province, country, or other territorial division to – and stored on – computers located in a location where data protection legislation is applicable. differs from that of the territory where you reside.

If you are located outside Switzerland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Switzerland and process it there.

By accepting this Privacy Policy and then submitting this information, you consent to this transfer.

Dr. E. by Swiss Ortho Clinic will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and your Personal Data will not be transferred to any organization or country unless there are controls are in place, especially with regard to the security of your data and other personal data.

Data Communication

Commercial Operation

If Swiss Ortho Clinic is involved in a merger, acquisition or sale of assets, your Personal Data may be transferred. Before your Personal Data is transferred and becomes subject to a different Privacy Policy, we will notify you.

Communication of data to law enforcement

In certain circumstances, Dr.E. by Swiss Ortho Clinic may be required to disclose your Personal Data if required by law or in response to valid requests from public authorities (eg a court or government agency).

Legal Requirements

Dr. E. by Swiss Ortho Clinic may communicate your Personal Data if it believes in good faith that this is necessary for:

  • Fulfill a legal obligation
  • To protect and defend the rights or property of Dr.E. by Swiss Ortho Clinic
  • Prevent possible wrongdoing or investigate such acts within the framework of the Service
  • Ensure the personal safety of users of the Service or the public
  • Protect yourself against civil liability

Data Security

The security of your data is important to us. However, remember that no method of data transmission over the Internet or method of electronic storage is 100% secure. Although we try to use commercially acceptable methods to protect your Personal Data, we cannot guarantee absolute security./span>

Do not follow me signals

We do not support “Do Not Track” (“NPS”). “Do not follow me” is a preference that you can set in your web browser to indicate to websites that you do not want to be followed.

You can enable or disable “Do not follow me” by going to the Preferences or Settings page of your web browser.

Data protection rights granted to you by the general data protection reguation(GDPR)

If you are from the European Economic Area (EEA), you have certain data protection rights. Swiss Ortho Clinic intends to take reasonable steps to enable you to correct, modify, delete or limit your use of your Personal Data.

If you would like to know what Personal Data we hold about you and want it deleted from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we hold about you.  When this option is offered, you can view or update your Personal Data or request its deletion in the settings section of your account. If you cannot perform these actions yourself, please contact us for assistance.
  • Right of rectification. You have the right to have your data rectified if it is inaccurate or incomplete.
  • Right of opposition.  You have the right to object to our processing your Personal Data.
  • Right to restriction  You have the right to ask us to restrict the processing of your personal data.
  • The right to data portability. You have the right to receive a copy of the information we hold about you in a commonly used, structured and machine-readable format.
  • Right to withdraw consent. You also have the right to withdraw your consent at any time if Dr.E. by Swiss Ortho Clinic relied on your consent to process your personal data.

Please note that we may ask you to prove your identity before responding to requests of this nature.

You have the right to lodge a complaint with a data protection authority about our collection and use of your Personal Data. For more details, please contact the data protection authority closest to you in the European Economic Area (EEA).

Service Providers

We may use third party companies and third parties to facilitate the provision of our Service (“Service Providers”), to provide the Service on our behalf, to provide services related to the Service, or to help us analyze how our Service is used.

These third parties only have access to your Personal Data to perform these tasks on our behalf and they are prohibited from sharing or using it for any other purpose.

ANALYZES

We may use Third Party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network.You can prevent your activities within the framework of the Service from being made available to Google Analytics by installing the browser plug-in Analytics Opt out browser Google Analytics add-on. This plug-in prevents Google Analytics JavaScript code (ga.js, analytics.js and dc.js) from sharing information about visit activity with Google Analytics. https://policies.google.com/privacy?hl=en
  • Piwik / Matomo Piwik or Matomo is a web analysis service. You can view their privacy policy here: https://matomo.org/privacy-policy
  • Clicky Clicky is a web analysis service. You can read the privacy policy here: https://clicky.com/terms
  • Statcounter Statcounter is a web traffic analysis tool. You can read Statcounter’s privacy policy here: https://statcounter.com/about/legal/
  • Mixpanel Mixpanel is provided by Mixpanel Inc. You can prevent Mixpanel from using your data for analysis by indicating your opt-out. To refuse the Mixpanel service, please consult the page: https://mixpanel.com/optout/For more details on the type of data collected by Mixpanel, please consult the Mixpanel Terms of Service page: https://mixpanel.com/terms/

BEHAVIORAL REMARKETING

Dr. E. by Swiss Ortho Clinic uses remarketing services to serve you ads on third party sites after you have viewed our Service. We and our third-party vendors use cookies to shape, optimize, and serve ads based on your past use of our Service.

Links to other sites

Our Service may contain links to other sites that we do not operate. If you click on a third party link, you will be redirected to that third party’s site. We strongly recommend that you review the privacy policy of each site you visit.

We have no control over the content, privacy policies or practices of any third party sites or services and are not responsible for them.

Privacy of children

Our Service is not intended for persons under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from persons under the age of 18. If you are a parent or guardian and know that your Child has provided us with Personal Data, please contact us. If we learn that we have collected Personal Data from children without checking for parental consent, we take steps to remove that information from our servers.

Changes to this privacy policy

We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Before the change takes effect, we will notify you by email and / or by posting a prominent notice on our Service and update the “effective date” at the top of this Policy Confidentiality.

We recommend that you review this Privacy Policy periodically to learn about any changes. Changes to this Privacy Policy take effect when they are posted on this page.

Contact us

If you have any questions regarding this Privacy Policy, please contact us: